FAQ

No, we only offer online shipping services.

We are located in Orpington, London, United Kingdom.

Postage and packaging within the UK is free, however overseas shipping prices may vary depending on package size and location.

Usually within 2 working days, however this may vary slightly.

Yes, full tracking information is provided with each order.

Our couriers have a high success rate in delivering products on time, however, occasionally due to no fault of our own, a shipment can be delayed. The delivery dates given are only estimates and may be subject to delay, the seller does not accept any liability for any loss due to its inability to deliver as estimated.

Contact information is provided on our website. For best results, reach us through our email: [email protected]

We sell our products without purchasing first from wholesalers. By cutting out any middlemen, we are able to beat the prices of any other scooter distributor, allowing us to be the cheapest selling electric scooter company on the market.

Yes, they can be requested via email, or soon found on our website.

Yes, we offer a local collection or drop-off service (dependant on distance) for a calculated fee.

Some competence is required to ensure the safety of the user. If you are unaware of how the scooter mechanics should be, please seek advice prior to use.

Unless the products are listed as ‘road legal’, they are for recreational use only and should not be used on roads and public highways.

All scooters and other vehicles pose risk of harm and potentially death. For this reason, helmets and suitable protective safety equipment should be used at all times when using bikes, scooters and similar vehicles.

Transactions completed on the website can be paid for via PayPal, or bank card. We also accept bank transfer, if you wish to pay using this method please contact us prior to purchase.

We offer a 90-day warranty on all products. Returns are only accepted if the product purchased is returned in its original condition. Any damage to the product will automatically void the warranty and returns policy.

We do, please contact us via email for all wholesale and trade enquires.

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